It’s only day 1 for them and for Aircall," concludes eFounders' Quentin Nickmans. Aircall logo thumbnail, tech companies, png 900x940px 12.26KB. Nothing was easy in the beginning and the tenacity, courage, and perseverance of our cofounders Olivier, Jonathan, PB & Xav have made the result. "Aircall surges today as a brilliant story. The Tray Platforms robust Khan Academy and Aircall connector connects services without the need for separate integration. "Customers demand a better and more personalised interaction with a business and Aircall is in a position to help companies achieve that. Not just in the way we work, with remote working and digital transformation resolutely here to stay, but in the way we interact with businesses," commented Draper Esprit's Stuart Chapman.
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"Aircall is well placed to take full advantage of the huge structural shifts that are taking place. The $120 million funding round was led by Goldman Sachs Asset Management, with a large number of previous investors including DTCP, eFounders, Draper Esprit, Adams Street Partners, NextWorld Capital, and Gaia Capital Partners all participating.
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“Now that hybrid, on-site or remote teams are likely here to stay, we’ll continue to work to achieve our vision and empower every professional to have richer conversations.” We also witnessed an increasing demand for visibility and data about teams and performances,“ comments Aircall co-founder and CEO Olivier Pailhes. “Since the beginning of Aircall, we’ve helped thousands of companies to enrich their customer experience through voice channels, with more empathy than ever in the past year. The firm counts over 450 employees in offices in Paris, Madrid, New York, and Sydney. With deep integrations with Salesforce, Hubspot, Zendesk, Slack, Intercom and many others, Aircall has allowed businesses to go from a call centre to a call de-centralised.īut don’t just take my word for it, Aircall has achieved a 65% total customer growth over the past year alone, now counting some 8,500 customers worldwide, and a third of its revenue coming from the US.
While no one could have predicted the roller coaster right we’ve all been on for what seems like forever, in a world where we all had to step out of the office for a minute, Aircall has risen to the challenge and met customer’s demands. To date, the firm has raised over $226 million in funding.įounded in 2014 within eFounders, Aircall was built on a simple premise: traditional business phone systems are hard to manage, siloed, and require a lot of heavy lifting to get up and running, i.e. With the past 15 months transforming just about every aspect of our working lives, it would appear as though Aircall has come out on top of the voice call race, offering deep integrations and a seemingly easy-to-use solution. This powerful tool has many features that will enable you to always communicate effectively with people.Cloud-based phone system and call centre platform Aircall has raised $120 million and now sits at a valuation of over $1 billion. You can use it to make and receive calls on either your smartphone or your computer. The provider has solutions for corporate telephony and. Receive inbound calls and make outbound calls. Aircall is a cloud-based calling app that operates completely in the cloud. Founded in 2014, Aircall is committed to creating a phone system for modern business. Integrate with Aircall to unify your help desk and call center. Communication is key in business, and the Aircall calling app can help you keep in touch with your team members and customers.
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Therefore, great call center software will help you manage your customers well if you have an online business. In addition, it gives you phone numbers that you can use to make and receive calls from anywhere you are in the world and get live feeds on processes.
Aircall is one of the most effective business call tools that you can use to enhance your customer experience service, among all the various online call center solutions. Some features available on Aircall are tag and add comments, assign, contact management, voicemail, queueing, recording, and shared call inbox. This powerful calling app enables business owners to form employee groups based on responsibilities, skill set, location, and other features and establish business strategies that improve team performance.
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